Before choosing a protection provider, clients will want to know about it's claims payment history. So, we've pulled together some of the statistics behind the claims made during 2013.
Key figures
In 2013, 93% of critical illness claims were paid out by the provider.
Key Figures
Main reasons for claim:
"Other" includes critical illness such as coronary artery by-pass graft, motor neurone disease, Parkinson's disease and rheumatoid arthritis.
Key figures
In 2013, 93% of critical illness claims were paid out by the provider.
Key Figures
Total value of claims paid: | £33.2million |
Average claim value paid: | £90,112 (UK homeowners have an average £95,993 outstanding on their mortgages according to the Moneywise Consumer Opinion Survey 2013 |
Highest claim value paid: | £1.5 million - this was a miltiple sclerosis claim from a 47 year old male, IT Director, using the tele-claims service |
Average age at claim: | 48 years old |
Average age of policy at claim: | 65 months |
Claims declined - split of claims Volume of claims declined due to not meeting the definition: |
|
4% | Male: 56% |
Volume of claims declined due to misrepresentation: | |
3% | Female 44% |
Main reasons for claim:

"Other" includes critical illness such as coronary artery by-pass graft, motor neurone disease, Parkinson's disease and rheumatoid arthritis.